Sales Assistant
Part-time · Albany Cellar Door
Reports to: Sales Manager
Hours: Tuesday to Friday, plus every second Saturday (around 46.5 hours per fortnight)
About the role
The Sales Assistant supports the Sales Manager with the administration and coordination of Alkoomi's export, domestic and Great Southern local wholesale sales activities.
The role ensures customer communication, order requirements, stock allocations and sales information are accurately coordinated, allowing the Sales Manager to focus on customer relationships, sales development and commercial performance.
Sales administration and customer support
- Assist with export, domestic and local wholesale customer enquiries and correspondence.
- Coordinate repeat orders and customer requirements in consultation with the Sales Manager.
- Maintain customer records, pricing information and sales documentation.
- Assist with quotations, customer follow-up and sales reporting.
- Monitor customer stock allocations and purchasing against agreed commitments, highlighting concerns to the Sales Manager.
Export and domestic sales support
- Coordinate export documentation, shipping requirements, certificates and freight arrangements.
- Liaise with freight forwarders, distributors and customers regarding order progress.
- Support domestic distributors and sales representatives with stock information and order coordination.
- Communicate confirmed orders and dispatch requirements to the Operations Coordinator for processing.
Great Southern local sales support
- Assist the Sales Manager with Great Southern wholesale accounts.
- Coordinate local orders, customer enquiries and follow-up.
- Maintain accurate customer information and assist with identifying local sales opportunities.
- Report customer feedback and sales opportunities to the Sales Manager.
Albany Cellar Door support
- Assist with tastings, wine sales and customer service when required.
- Support Cellar Door coverage during busy periods.
How to apply
Send your resume and a short cover letter to laura@alkoomiwines.com.au, with "Sales Assistant" in the subject line.